Returns/Exchange not accepted for color or quality issues, as the color always slightly varies, and we assure you that we are delivering the good quality only.
Please make a video while opening the parcel whenever its delivered.
If there's any compaint regarding any damage, missing items, wrong item or wrong color received will not be attended without parcel opening video which you can share with as via WhatsApp to 9751248777 or mail to firstname.lastname@example.org.
Any issues should be reported within 24 hours of the delivery with proper parcel opening video without any pause or cuts.
Full video which records parcel with label, opening of the parcel, unpacking the product from the parcel and showcasing the product should be recorded without crushing the saree or dress received /without removing any labels if any, if any damages please record in the video properly. and keep the product back in the same way as you received.it must be intact. Don't change the folding.
If we accepted your complaint regarding the product, we will share the address to you and you have to dispatch it to us and share tracking in 24 to 48 hours, and you can claim the shipping charge, will refund the same
The refund will be initiated in the same mode of payment you placed the order as soon as we recieved the parcel, it will take 4 to 5 working days to credit. if any issues or delay in the credit of the amount, you can get in touch with us,we will be always there to help you.
The international customers who paid via PayPal, they will get the refund in the same mode. we may cancel the order if its not available or delay in dispatch or cannot be proceed due to any other reasons will be cancelled immediately, and you will be notified with the details and then refund will be initiated in the same day. Because we are in position to refund immediately to the PayPal users before its get credited into our bank, otherwise it will be delay upto 1 week to proceed refund until our PayPal account has enough money to refund you.
We assure you that there's always money guaranteed. We care our customer satisfaction first as well as their hard earned money